We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure to provide top notch service so you will always be happy shopping with us!
Return Policy
VelaVie will accept, for return or exchange, items that are purchased off our website within 30 days of the purchase under the following conditions:
    •    There is no visible signs of damage
    •    All original packaging is intact
    •    Any sign of damage will compromise the Ange Ellie's guarantee 
Item(s) cannot be returned or exchanged after 30 days of purchase.
Several types of goods are exempt from being returned. We also do not accept products that are intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we may require a receipt or proof of purchase (order confirmation email) with your order number.
For all returns of exchanges please contact angeellie01@gmail.com and provide them with your order number and reason for return or exchange. They will handle your request based on the rules stated in this page.